Why should I buy my spare parts from Miranda?
How are your products so reasonably priced?
Do you offer trade accounts?
What is an online account?
Can you find me parts that are not on your website?
What is your delivery policy?
Where do you offer a repair service?
I’m stuck can you tell me which part I need?
How can I get in touch?
Do you sell doors and windows?
Do you sell glass?
How do I measure my door/window part?
Why should I buy my spare parts from Miranda?

Miranda Double Glazing was formed in 1995 as a double glazing repairer. We soon became aware of the lack of spare parts providers stocking a full range of repair products and so decided to start our own trade counter.  Later came the web shop and we now provide spare parts all over the UK and beyond.

Over the last two decades we’ve grown into one of the biggest double glazing spare parts providers in the UK but we’ve also grown a reputation for never compromising on quality and service.

Simply put, there’s not a lot that our team here doesn’t know about double glazing and our service is unmatched. So you can rely on us to get you the parts you need for the job, every time.

How are your products so reasonably priced?

We never compromise on quality, never have and never will. The parts we stock are the ones we use for our own repairs and are the best on the market. Our prices are so competitive because as one of the biggest sellers of double glazing spare parts in the UK we buy a lot of products and are able to pass on these bulk savings to you.

Do you offer trade accounts?

We do. At Miranda we are always looking to build trade partnerships with new companies. As well as this, we pride ourselves in our ability to source obscure parts for tricky jobs as well as being a reliable source of products for day to day repairs so you’ll be gaining our expertise as well as saving money. To discuss opening a trade account, give us a call on 01634 717400 or email [email protected] with the subject ‘Trade Account’. Include your company name and contact details and we’ll get straight back to you.

What is an online account?

Having a Miranda online account is something we would recommend to all of our customers. It gets you 20% off your first order and we’ll continue to keep you updated with any promotions and further discount codes throughout the year. It’ll also save you time with checkout and you’ll be able to keep track of your previous orders for quick reference.

Can you find me parts that are not on your website?

We’re particularly good at this and it’s all part of the service. Just drop us an email with some pictures and measurements and we will do our best to find you the right part or something compatible. Email [email protected]

What is your delivery policy?

We offer next day delivery as standard to all orders placed before 3pm.

Our delivery policy is as follows:

UK
(England, Scotland & Wales excluding Scottish Highlands and Islands)

Order ValueServiceDelivery Charge
Under £75Next Day, Tracked£5.99
Over £75Next Day, TrackedFREE
AnySaturday, Tracked£12.00

Prices are exclusive of VAT

Order Deadline
Next day delivery applies to all orders placed before 3pm Monday to Friday.

Order Tracking
All of our orders are sent by courier on a reliable next day delivery. Once your order has been dispatched be sure to leave us with an accurate email address and you will receive a tracking number from TNT once your parcel has been dispatched.

All Other Areas (incl. overseas) 
Please give us a call on +441634 717400 or email us at [email protected] with your order details. We will then discuss options with you to find the best courier service and price for your order.

Where do you offer a repair service?

For over 20 years we have been repairing doors and windows in the Medway Towns and surrounding areas and have thousands of satisfied customers. To find our more click here.

I’m stuck can you tell me which part I need?

There are thousands of double glazing spare parts and sometimes it’s just not obvious which one you need. We have a useful measuring guide that will give you the info you need to find a product on our website, you can find that here.

Still stuck? We like a challenge. Send us an email with some pictures and measurements and we’ll do our best to identify the part and get it for you or source a compatible version for a discontinued item. Just email [email protected]

Alternatively, if you’re in the Kent/London area, why not drop in and see us, you can find directions here.

How can I get in touch?

To get in touch with us about spare parts or to book a repair appointment please call 01634 717400. Office hours are 9am – 5pm Monday to Friday.

Do you sell doors and windows?

We sell doors and windows in all materials, including; UPVC, composite, aluminium and wooden. To talk through the specification with a member of our team and to get a quote please call: 01634 717400.

Do you sell glass?

We do sell made to order glass units but do not offer this service online. To place a glass order please give us a call on 01634 717400 and we’ll process the order over the phone, checking over all the details with you.

How do I measure my door/window part?

Once you’ve got a few key measurements you should have no problem finding the right part on our web shop. To find out which measurements you need and how to take them check out our measuring guide here.

Got your own Question? Here are some options:

PHONE

01634 717400

ADDRESS

Unit 15 Dickens Court,
Enterprise Close, Medway City Estate,
Rochester, Kent, ME2 4LY

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